AECPMA Webinars Presents: Setting Expectations and Accountability
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Thursday, September 12, 2019, 1:30 PM - 2:30 PM EDT
You’ve assembled a talented professional team to execute a client project. Or maybe you launched a capable task force for a strategic firm initiative. You know you have talented and experienced professionals that know what it takes to meet client deliverables and firm objectives.
Then why do many firm projects experience miscommunication? Or why do critical initiatives miss their goals? Often the root causes of lackluster results are unclear expectations coupled with missing accountability. For many firms these are common, but fixable blind spots. In this webinar, you will learn:
How effective leaders set expectations
Best way to communicate and reach goals
Strategies to secure agreement on accountability for desired results
The three steps leaders must take to ensure alignment:
Explain key elements
Agree on desired results and responsibility
About the Presenter: Gina Lucente-Cole is an consultant executive coach with over 20 years of progressive experience in organizational effectiveness, team facilitation, management and leadership development, interpersonal skills training, emotional intelligence, and performance consulting.
Prior to her consulting role, Gina worked as a project manager at a large multi-national technology company, focusing on global initiatives. She has managed the design and implementation of project manager training and directed a multi-faceted professional services and client management organization, where she was responsible for client service strategy.